Quality, Environment, and Occupational Health and Safety Policy

Quality, Environment, and Occupational Health and Safety Policy

To conduct our operations in accordance with applicable standards, legal regulations, customer requirements, and organizational procedures, with the primary objective of ensuring customer satisfaction.
To provide timely and accurate responses to our customers' expectations in an independent and unbiased manner, and to deliver services.
To deliver our services with reliability, equality, impartiality, and in accordance with commercial ethics.
To evaluate internal and external feedback, assess requests, complaints, and objections, and find the right solutions in the shortest possible time.
To continue the education of all our employees with a philosophy of continuous education.
To engage in continuous activities to establish and develop quality awareness in all individuals and organizations, whether they are our customers or not.
To use our resources as much as possible to increase the satisfaction of our internal and external customers by continuously improving our processes.
To determine and implement our responsibilities according to our environmental dimensions during the planning stage of our activities to prevent environmental pollution.
To ensure and maintain healthy working conditions.
To be aware of and fulfill our responsibilities to eliminate hazards, reduce risks, prevent workplace accidents, and ensure that no injuries occur.
To ensure the consultation and participation of employees and representatives. General Manager